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\n\u624b\u9593\u3044\u3089\u305a\u682a\u5f0f\u4f1a\u793e
\nhttps:\/\/www.temairazu.co.jp\/pdf\/1206\/news-update
\n\u62c5\u5f53\u90e8\u7f72\uff1a\u7dca\u6025\u5bfe\u5fdc\u30c7\u30b9\u30af
\n\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\uff1ahelpdesk@temairazu.com<\/p>\n
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\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc\u30fc
\nImportant Notice: Possible Exposure of Guest Information and Suspicious Messages<\/p>\n
Dear Guest,<\/p>\n
Thank you for choosing HOTEL CRESCENT ASAHIKAWA.<\/p>\n
We are writing to inform you that unauthorized access to Temairazu, a reservation management system used by our property, has been confirmed. As a result, personal information associated with some guest reservations may have been exposed to an unauthorized third party. We sincerely apologize for the concern and inconvenience this may cause.<\/p>\n
Based on the information currently available, suspicious messages have been sent to some guests whose reservations meet both of the following conditions:<\/p>\n
The reservation was made on or before September 21, 2026.
\nThe stay is scheduled for September 21, 2026, or later.<\/p>\n
If you receive an unexpected message claiming to be from our property or a booking platform, whether by email, SMS, WhatsApp, or another channel, please take the following precautions:<\/p>\n
Do not open any links in the message.
\nDo not enter your credit card details or other personal information.
\nDo not reply to the message.
\nDo not make any payment or transfer money as instructed in the message.
\nTo verify your reservation, contact our property directly using the contact details on our official website, or contact the booking platform through its official support channel.<\/p>\n
If you have entered your credit card information on a suspicious website, please contact your card issuer promptly. The Temairazu system involved in this incident does not process or store credit card information.
\nFor inquiries regarding this incident, please contact:<\/p>\n
Temairazu, Inc.
\nhttps:\/\/www.temairazu.co.jp\/pdf\/1206\/news-update
\nEmergency Response Desk
\nEmail:helpdesk@temairazu.com<\/p>\n
We sincerely apologize again for the concern and inconvenience this incident may cause.<\/p>\n","protected":false},"excerpt":{"rendered":"
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